Why is it unacceptable to not let military personnel into establishments and what could be the punishment?

Consumer protection is legally guaranteed control over the quality and safety of products and all types of services and works by the state and a public movement in its support.

Recently, there was outrage when one of the Kyiv hostels refused military personnel the opportunity to have lunch, explaining this by the fact that they were “dangerous”. Military practice is an important area of ​​work for the “DE-JURE” company, and we could not ignore this unacceptable and illegal case. “DE-JURE” lawyer Dimitriy Strichenko gave a comment to the RBC Ukraine publication.

All consumers are equally recognized for the right to satisfy their needs in the field of trade and other types of services. The establishment of any advantages, the application of direct or indirect restrictions on consumer rights is not allowed, except in cases provided for by regulatory legal acts. Thus, the refusal of the hostel staff to give military personnel lunch is a violation of the Law of Ukraine “On Consumer Rights Protection”.

To protect your rights, you should file an application with the State Service of Ukraine for Food Safety and Consumer Protection to impose a fine on the establishment for violating consumer rights (for the purpose of prevention) and apply to court with a corresponding application for compensation for moral damage.

Full comment by Dmitry Strichenko for “RBK Ukraine” — in the “Media about us” section on our website